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Placing an Order

Where Can I Get A Coupon Code?
You can sign up for an account or newsletter, and as a thank you, you will receive a discount promo code.
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When Will My Order Be Processed?
All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.
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Can I Place An Order Over The Phone?
The best way to place an order is online so that you can see your item. If you are having trouble, please call our Customer Service Team at 1-833-533-3467, and we will be happy to help you with any...
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What Type Of Clasp Is On The Chain?
All of our chains come with a spring-ring clasp.
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What Forms Of Payment Do You Accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. If you wish to pay with multiple credit cards, please call our Customer Service Team at 1-833-533-3467, where we can...
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What Type Of Chain Comes With A Pendant?
All of our pendants come with a corresponding chain. When you customize the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....
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How Do I Redeem My Jewls
Using your Rewards Points towards a purchase is an easy process. Once you reach a minimum of 3,000 Jewls, you have the option to redeem them at checkout and apply the value to your Lee Fiori order....
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Can I Have An Engraving That Is Longer Than The Allowed Length?
It depends on the style and ring size. Certain styles may allow for additional characters, but only if we feel the addition will not compromise the design. Please email us with the specific item...
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What Is A Multi-Item Discount?
Our multi-item discount allows you to save more on your order. When you add more two items to your cart, you will receive an additional 5% off.
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Do You Put The Purchase Receipt In The Box?
There are no receipts put in the box so that it can be shipped directly to someone as a gift. The only receipt you will receive is by email with the order confirmation email....
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